Delivery Information

Ireland Orders:

Order over €50 or more, are qualifies for free delivery to any destination in the Republic of Ireland and Northern Ireland (subject to a max weight of 5kg).


Orders of values less than €50 will incur a standard delivery charge of €6.00

Where we use a courier company - a signature will be required for proof of delivery.


Any amount of order can be collected at 

186 Maderia Oaks,

The Moyne. Enniscorthy, Co. Wexford, 


We will send you an email or SMS message informing  you that your order is ready for collection.  


What do I need to bring to collect my order from collection address
1.  Proof of purchase  - a copy of your confirmation email or your sales receipt, or text message.  
2.  For protection against  fraud, we cannot release your order without seeing a form of photo ID . 
3. If someone else is collecting the goods on your behalf, they must present your proof of purchase, as well as their own photo ID. 


How long are orders kept in store for collection?  Your order will be held for 7 days.  If you haven’t collected your order after 7 days it will be sent back to us and you will be refunded if you pay by card.  


UK and EU order delivery charges 


Standard delivery

From €5 to €50 order will cost €9 shipping cost

From  €51 to €80 order will cost €15 shipping cost

From € 81 to €200 above will cost €20 shipping cost

(subject to a max weight of 5kg)


Registered delivery

From €5 to €50 order will cost €12 shipping cost

From  €51 to €80 order will cost €20 shipping cost
From € 81 to €200 above will cost €30 shipping cost

(subject to a max weight of 5kg).


Delivery Times:                                                

We will dispatch your order within 1-2 working days of receipt of your order, providing all items are in stock. Deliveries within Ireland are generally delivered the next day after dispatch.

As a result of the recent lockdown announcements and local restrictions because of Covid-19, there is now a delay of post in Ireland.  We sincerely apologize for the inconvenience. 

Please allow up to 2 to 3 days for delivery after receiving your dispatch notification.


Up to 5 days after dispatch to the UK and up to 7 days after dispatch for all other E.U. countries

 

Out of Stock Items:

In the unlikely event that the item you ordered is not in stock, we will contact you and let you know the expected delivery date or offer you alternative.  If you decide not to accept alternative with your order, we will cancel the order and issue a full refund. Feel free to query your order at any stage by contacting us at info@bnatural.ie

 

Please we do not presently deliver to the U.S., Australia or New Zealand and other Rest of the world